LearnGenie Studio

Understanding Our Privacy Policy

This privacy statement applies to information collected through any websites, mobile applications, and/or online or mobile-enabled technology, and/or digital tools that display or link to this privacy statement (collectively, our “Online Platforms”). This privacy statement also applies to information shared with us by our approved partners and other third-party sources.
This privacy statement does not apply to (i) information collected from you either offline or through websites and other online services that do not display or link to this privacy statement, including third-party websites to which our online services may link, or (ii) information that would be considered Protected Health Information. We use and disclosure of Protected Health Information is set forth in the Notice of Privacy Practices.

1. DATA HANDLING AND UTILIZATION

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
  • The use of inquiry and registration forms.
  • The purchase process when you buy any of our products or services.
  • The provision of your details to us either online or offline.
  • The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
  • Name
  • Job title
  • Company/Organization name
  • Home, shipping and billing addresses, phone and fax number
  • Mobile telephone number
  • Email address
  • IP address and browser information
  • Payment details such as credit card information
  • Customer usage data for reporting purposes
  • Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

2. Your Personal Data: Our Usage Techniques

Organization will use your personal information for the following general purposes:
  • (a) provide you the Service.
  • (b) answer your questions and comments.
  • (c) contact you by email (or through other electronic channels) to inform you about the Service.
  • (d) for statistical purposes
  • (e) with any other purpose about which you were informed at the time of data collection.
When you use the Service, you can create your personal profile, establish contacts, send messages, carry out searches, answer questions or use our chat to chat with other users. Organization collects and stores this information in order to provide you with the Service and offer you personalized functions. Organization also receives and records information from your computer and browser, including your IP address, cookie information; software and hardware features and information about the pages you request, regardless of whether you create an account or not.

3. Third-party Data Insight Practices

We might collect personal information from various sources, including business partners and public databases. This data may be integrated with existing information to better serve and identify potential clients and others who might be interested in our services.

4. Strategies for Data Security

Online Security Limitations Acknowledgement
The internet does not offer a fully secure environment, and thus we cannot absolutely guarantee the security of your personal information. Access to your Personal Information will be granted only under the conditions specified in this Privacy Policy. We employ appropriate security measures for data stored in various formats to safeguard your personal information. Our systems, protected by advanced firewalls and 128-bit SSL encryption, ensure a high level of security for all user data. We also implement password protection and virus scanning for enhanced security of our digital platforms.

5. Our Privacy Policy Enhancements

This Privacy Policy may change from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice such as adding a statement to our homepage or sending you a notification through email. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices and about ways you can help protect your privacy. If you continue to use our services after Privacy Policy changes go into effect, you consent to the revised policy.

6. Direct Support Contact

For any questions or concerns related to our Privacy Policy, please don't hesitate to reach out to us.

7. Your Rights

You have the right to request that we do not process your personal data for marketing purposes. We will usually inform you beforehand if we intend to use your data for such purposes or disclose it to any third party for such purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us directly.
  • Access: You can request access to your personal data.
  • Correction: You can request correction of any incomplete or inaccurate data we hold about you.
  • Erasure: You can ask us to delete or remove personal data under certain circumstances.
  • Objection: You can object to processing of your personal data in certain situations.
  • Restriction: You can request restriction of processing of your personal data under certain conditions.
  • Transfer: You can request the transfer of your personal data to you or to a third party.
  • Withdrawal of Consent: You can withdraw consent for processing your personal data at any time.